The “Joz is not a happy consumer” series…

Dear Waldorf=Astoria Hotel,

Y’all suck!

I booked a room for a week at the corporate rate of $259/night.

But due to a mistake made by my booking agent, I noticed that the check-in date was 1 day later than it was supposed to be.

So when I called back to fix it, you told me that the new rate for all the nights will now be $460?!?! I would understand if THE FIRST NIGHT was at this rate, but ALL THE NIGHTS?!

Y’all suck!

UPDATE: After being on hold for 45 minutes (cutting into my precious lunch hour), someone was able to fix this so that the rate held at $259 for the entire stay. Thanks Waldorf=Astoria, not only for fixing this problem with my booking agent, but also for holding the corporate rate.

Now if you could get me back the part of my lunch hour I missed…

3 Responses to “The “Joz is not a happy consumer” series…”


  1. 1 Becky

    Holy shit. The Waldorf? I’m jealous. Good for you not to take that sitting down. I’ve found that if you have the balls to complain, they will usually back down. They just assume most people won’t (and they don’t).

  2. 2 Deltus

    Wow. The “deal” rate is $259/night. I guess I know where I SO TOTALLY WON’T be staying if I’m ever in the area.

  3. 3 vince

    The Waldorf huh? when are you coming? Okay, whatever you do, dont undress in front of the windows. Guests have a tendency to assume that the windows at the hotel are tinted but they are not! Just be aware that people are watching you if you have the windows uncovered.

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