Since when did Domino’s begin charging a “delivery fee?” And does that mean that you don’t have to tip the driver?
Tonight Yoshi was jonesing for some pizza, so I looked in our coupon pamphlet and found a deal for 1 small one-topping pizza + 2 Amazin’ Greens salads (usually $4.99/salad) for $16.99. I figured that with tax and tip, I would be somewhere around $20 for the order. I figured that I’d have a salad tonight and another salad for lunch tomorrow & save me a trip out of the office tomorrow.
Well after I placed my order (this was after being asked to hold about 20 times while making the order), the pizza girl told me my total was $20.65. I asked why my total was $20.65 when my coupon was for $16.99 (with 8.25% tax, we’re talking about an order of $18.39) and she said “I don’t know.” Great customer service there.
I asked again, “How come my total order is more than $20 when what I ordered was $16.99?” and the response was “That’s what the computer says.”
I basically didn’t care what the computer said because even though I love & depend on my computer, I still think we live in a world where people can overrule what a computer says, especially when the computer is wrong.
I heard the pizza girl ask the manager why the total was so much higher than what we expected and she came back to reply something about a “delivery fee” and also something about an extra charge for each of the salad dressings that came with the salad (Excuse me!?! You are charging me for SALAD DRESSING!? I think that the dressing should come with the salad).
When the delivery guy came, I only left him a tip of $1.35 or so, but then I felt like if I was being charged a “delivery charge” maybe I shouldn’t leave a tip at all. But then, it would suck for the delivery guy if he didn’t get a cut of the “delivery charge.”
Maybe if I hadn’t been charged extra for salad dressing, I would’ve felt more generous with a tip. I wish they could’ve broken down the charges, because I wonder if they charged me for the plastic forks, croutons, and the napkins, too.
I’ll be hard-pressed to order from those pizza nazis again, that’s for sure.
P.S. - The only thing “amazin’” about those salads is how much “green” Dominos makes off of them.
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